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FP - About Us
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New Corporate Offices - Addison, IL
Customer Care, One Customer at a Time
Our goals are straightforward, but ambitious: Provide businesses with comprehensive, world-class mail center solutions that consistently anticipate needs and exceed expectations.
At FP Mailing Solutions, we view ourselves as expectation managers, experts in making sure customers understand what we are delivering, and when. And we hold fast to our high standards, whether the customer in question is a two-person shop, or a large firm with massive daily output.
We refer to this as "customer intimacy." It grows out of our company-wide passion for thinking creatively and actively seeking opportunities to go above and beyond. It also grows out of the kind of honest, open communication and business relationships made possible with the community-based representation we achieve through our dealer network. That local representation translates into superior service and flexible, customized solutions based on understanding the customer's short-term needs and long-range vision.
Serving a variety of industries that include Healthcare, Banking, Finance, Legal, and Professional Services, we find that while some industries may have similar needs and volumes, their business requirements are unique. At FP Mailing Solutions, we make it a priority to intimately know our customers by knowing their industry and knowing their needs. It's this level of understanding that helps us design appropriate recommendations that fit the given environment and develop partnerships that build business.
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