FP Customer Care
The FP Customer Care department will ensure that you are able to successfully download postage to your FP postage meter.

  • Enables automated and secure postage resetting by modem, directly from your postage meter
  • Knowledgeable operators available during business hours
  • 24-hour access to postage
  • USPS certified

Direct Debit of Postage Funds through FP Customer Care has the following Benefits:

  • Fast - No more paying in advance and waiting for checks to be cleared
  • Easy - Simply push a few buttons and you’re done
  • Reliable - Fully automated-no potential for human error
  • Safe - An electronic banking transaction governed by banking laws and the USPS
  • Productive - Add postage when you run out-immediately
We offer both Reset Debit and Debit on Demand to ensure that you can select the method that works best for your requirements.

Annual USPS(United States Postal Service) Examinations

As long as you reset the postage in your meter at least once every six months, the USPS does not require that your meter be inspected, unless special circumstances arise. You may be required to have the local post office physically inspect your meter annually if more than six months elapses between postage resets.

Inspections By FP:

The USPS requires that manufacturers examine meters in some cases. You will be alerted if that is necessary.

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